Privacy Policy

At Naadvenu, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (naadvenu.com) or use our services.

NaadSetu mobile app

The NaadSetu app collects account email, profile fields you provide, a device identifier for session security, course progress, and access status. Practice recordings stay on the device. A profile photo is stored only if you upload one. The app does not collect payment-card or bank details.

1. Information We Collect

We may collect personal information from you in various ways, including when you visit our site, register on the site, place an order, subscribe to our newsletter, or interact with other activities or services we offer. The types of information we may collect include:

• Name
• Email address
• Phone number
• Payment information (processed through Razorpay)
• Any other information you choose to provide

2. How We Use Your Information

We may use the information we collect from you for the following purposes: To process transactions and send you related information, to improve our website and services, to send periodic emails regarding your order or other products and services, and to respond to your inquiries, support needs, and feedback.

3. Payment Processing

All payments are processed through Razorpay. By making a purchase, you consent to Razorpay's privacy policy and terms of service, which can be found at Razorpay Privacy Policy.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or as necessary to fulfill your requests.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights

You have the right to request access to the personal data we hold about you and to ask for corrections if that data is inaccurate or incomplete. You may also request the deletion of your personal data under certain circumstances. For a NaadSetu app account, see account deletion below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.

NaadSetu account deletion

To delete a NaadSetu account, open the app → Sadhak → Suraksha → Delete my account. You can also email naadvenufluteclass@gmail.com or call / WhatsApp +91 82918 06360 from the same email used to sign in.

8. Contact Information

If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:

Address: Kids Planet, Sector-10, Airoli, Navi Mumbai, Maharashtra - 400 708