Refunds and Cancellations Policy
Effective Date: January 1, 2025
At Naadvenu, we strive for customer satisfaction. This Refunds and Cancellations Policy outlines our practices regarding refunds and cancellations for tickets purchased through our website (naadvenu.in).
1. Refund Eligibility
To be eligible for a refund, you must submit your request within 24 hours of the purchase. The ticket must be unused, and the event must not have occurred.
2. Cancellation Policy
If you wish to cancel your ticket, you must do so at least 48 hours before the event to receive a full refund. Cancellations made less than 48 hours before the event will not be eligible for a refund.
3. How to Request a Refund
To request a refund or cancellation, please contact us at: naadvenufluteclass@gmail.com. Please include your order number and the reason for the refund request.
4. Processing Time
Refunds will be processed within 7-10 business days after approval of the refund request. The amount will be credited back to the original payment method used during the purchase.
5. Non-refundable Items
Certain items may be non-refundable, including but not limited to:
- Tickets for events that have already taken place.
- Service fees or processing fees associated with the purchase.
6. Changes to This Policy
We reserve the right to modify this Refunds and Cancellations Policy at any time. Changes will be posted on this page with an updated effective date.
7. Contact Information
If you have any questions regarding this Refunds and Cancellations Policy, please contact us at: naadvenufluteclass@gmail.com.